Parish Care

We respond to every ticket and we'll get back to you during our regular hours of business operation: Monday-Friday, 8am-6pm Mountain Time.

For technical questions or concerns, the fastest method is to create a support ticket. You can also call us at 1-800-777-7502.

How can I find the content I’m looking for?


Our improved search function will help you discover the content you are looking for, making it easier to find our programs, movies, e-books, and audio. Just click “SEARCH” at the top of the page and type in the content you’re looking for.

Has any of the content changed or gone away?


All of FORMED’s incredible content remains available, with a newly designed user interface that makes navigating the experience even more enjoyable.

How do new parishioners register for an account?


Registering for FORMED is easier than ever:

  1. Go to
  2. Select your parish
  3. Register with your name and email address
  4. Check that email account for a link to begin using FORMED

Will my parishioners user emails and passwords still work?


Passwords are no longer used. Parishioner emails will still work. Parishioners do not need to re-register to sign in.

Do my parishioners still need to use our parish code or custom registration URL?


Registering has become a lot easier and parish codes and custom registration URLs are no longer needed for your parishioners to register for FORMED through your parish! Now, parishioners simply need to go to and find your parish to register.

Why did FORMED change?


We have been hard at work these past few months listening to you, your parishioners, and all of our customers and we are excited to announce the new and improved FORMED.

The original FORMED that you know and love now has improved performance, an enhanced search tool, new features, and new ways for our users to watch our programming, listen to audio or read e-books on their connected TVs and devices.

Watching great Catholic content at your parish just got a whole lot easier. In addition to browser, iOS, Android and TVOS, we now offer Roku and many more avenues for you and your parishioners to engage with our content.

Offline playback, My List creation and the ability to resume watching where you left off are all features requested by our users that are now on the platform.

Additionally, an improved search function will help you better discover the content you are looking for, making it easier to find our movies, programs, e-books and audio.

Lastly, our newly designed user interface, mirroring some of the best-of-breed On-Demand solutions in the market, will make navigating the experience even more enjoyable.